SIT50422 Diploma of Hospitality Management

Program Details:

Qualification Code & Name: SIT50422 Diploma of Hospitality Management

Qualification Description:

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Qualification Requirements: Total number of units = 28

• 11 core units, plus
• 17 elective units

Delivery Mode/s:

Zoom online-based face to Face blended learning -online (Moodle) Check the timetable with student services.

Units of Competency:

Core Units:

SITXCCS015 Enhance customer service experiences

SITXCCS016 Develop and manage quality customer service practices

SITXCOM010 Manage conflict

SITXFIN009 Manage finances within a budget

SITXFIN010 Prepare and monitor budgets

SITXGLC002 Identify and manage legal risks and comply with law

SITXHRM008 Roster staff

SITXHRM009 Lead and manage people

SITXMGT004 Monitor work operations

SITXMGT005 Establish and conduct business relationships

SITXWHS007 Implement and monitor work health and safety practices

Elective Units

SITHIND005 Use hygienic practices for hospitality service

SITHCCC043* Work effectively as a cook

CPPCLO3100 Maintain cleaning storage areas

CPPCLO3101 Clean carpeted floors

CPPCLO3102 Clean hard floors

CPPCLO3103 Clean and maintain amenities

CPPCLO3105 Clean glass surfaces

CPPCLO3108 Clean window coverings

CPPCLO3111 Clean rooms, furniture and fittings

CPPCLO3112 Clean walls, ceilings and fittings

SITHACS009 Clean premises and equipment

SITHACS010 Provide housekeeping services to guests

SITHACS011 Prepare rooms for guests

SITHACS012 Launder linen and guest clothes

SITHACS013 Provide porter services

BSBINS401 Analyse and present research information

BSBTWK503 Manage meetings

Entry Requirements: No entry requirements for this qualification.

Pathways:  Students engaged in the SIT50422 Diploma in Hospitality Management program receive recommendations for additional training opportunities. Those who obtain this credential can continue their education by joining in the SIT60322 Advanced Diploma in Hospitality Management program.

Career Opportunities:

Cafe or Restaurant Manager

Gaming Supervisor

Restaurant Supervisor

Gaming Manager

Hotel Manager

Motel Manager

Food and Beverage Supervisor

Duty Manager

Front Office Supervisor

Shift Manager

Bar Manager

Night Auditor