SIT40422 Certificate IV in Hospitality

Program Details:

Qualification Code & Name: SIT40422 Certificate IV in Hospitality

Qualification Description:

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, food and beverage, and gaming.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Qualification Requirements: Total number of units = 21

• 9 core units, plus
• 12 elective units

Delivery Mode/s:

Zoom online-based face to Face blended learning -online (Moodle) Check the timetable with student services.

Units of Competency:

Core Units:

SITHIND008 Work effectively in hospitality service

SITXCCS015 Enhance customer service experiences

SITXCOM010 Manage conflict

SITXFIN009 Manage finances within a budget

SITXHRM007 Coach others in job skills

SITXHRM008 Roster staff

SITXHRM009 Lead and manage people

SITXMGT004 Monitor work operations

SITXWHS007 Implement and monitor work health and safety practices

Elective Units

SITHIND005 Use hygienic practices for hospitality service

CPPCLO3100 Maintain cleaning storage areas

CPPCLO3101 Clean carpeted floors

CPPCLO3102 Clean hard floors

CPPCLO3103 Clean and maintain amenities

CPPCLO3105 Clean glass surfaces

CPPCLO3108 Clean window coverings

CPPCLO3111 Clean rooms, furniture and fittings

CPPCLO3112 Clean walls, ceilings and fittings

SITHACS009 Clean premises and equipment

SITHACS010 Provide housekeeping services to guests

SITHACS011 Prepare rooms for guests

Entry Requirements: No entry requirements for this qualification.

Pathways:

Candidates may progress to higher level qualifications within and/or across the hospitality industry sector such as SIT50422 Diploma of Hospitality Management.

Career Opportunities:

Bar Attendant

Bar Supervisor

Food and Beverage Attendant

Restaurant Supervisor