CPP20218 Certificate II in Security Operations

Program Details:

Qualification Code & Name: CPP20218 Certificate II in Security Operations

Qualification Description:

This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.

This qualification is intended to align with the following occupational licencing outcomes:

security officer – unarmed guard

security officer – crowd controller.

Occupational titles could include:

security officer

unarmed guard

crowd controller

It provides a pathway to further learning and work in various security roles and settings including, but not limited to:

armed guarding


close protection

control room operations

guard dog handling.

Security officers may work alone or work in a team environment under general supervision, operating with limited autonomy and judgement to complete routine but variable tasks, with some accountability and responsibility for their own outputs, work and learning.

Occupational licensing, legislative, regulatory or certification requirements may apply at the time of publication. Please refer to the CPP Companion Volume Implementation Guide for information.

Qualification Requirements: Total number of units = 14

• 14 core units, plus
• 0 elective units

Delivery Mode/s:

Zoom online-based face to Face blended learning -online (Moodle) Check the timetable with student services.

Units of Competency:

Core Units:

CPPSEC2101 – Apply effective communication skills to maintain security

CPPSEC2102 – Apply legal and procedural requirements to work effectively within a security team

CPPSEC2103 – Apply WHS, emergency response and evacuation procedures to maintain security

CPPSEC2104 – Apply risk assessment to select and carry out response to security risk situations

CPPSEC2105 – Provide quality services to a range of security clients

CPPSEC2106 – Protect self and others using basic defensive techniques

CPPSEC2107 – Patrol premises to monitor property and maintain security

CPPSEC2108 – Screen people, personal effects and items to maintain security

CPPSEC2109 – Monitor and control access and exit of persons and vehicles from premises

CPPSEC2110 – Monitor and control individual and crowd behaviour to maintain security

CPPSEC2111 – Apply security procedures to manage intoxicated persons

CPPSEC2112 – Apply security procedures to remove persons from premises

CPPSEC2113 – Escort and protect persons and valuables

HLTAID011 – Provide first aid

Elective Units

No elective unit.

Entry Requirements: No entry requirements for this qualification.


Suggested pathways for further study after completion of this qualification include:

CPP31318 Certificate III in Security operations, or

CPP31418 Certificate III in Close Protection Operations.

Career Opportunities:

Security Officer

Unarmed Guard

Crowed controller

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